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Your feedback is important to us. Here are three ways to get in touch.
To replace a lost, stolen or damaged registered card, login at the top of the page, select the card serial number and follow the online instructions.
A request to block a lost, stolen or damaged card cannot be done through email.
Not related to ORCA? Contact your local transit agency.
If you have an unregistered card or do not have a card, complete the form below. Your comment or request should include details of the ORCA issue and the date and time of the incident, route number or bus number, train station or ferry terminal.
Asterisk (*) indicates required fields.
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