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ORCA - One Regional Card for All
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Customer Service

Pierce Transit

Pierce Transit provides public transportation services throughout Pierce County. Bus Shop Tacoma Dome Station 505 East 25th Street Monday-Friday 7 am to 6 pm www.piercetransit.org Rider information: 253-581-8000 800-562-8109 TTY: 711

Washington State Ferries

Washington State Ferries serves eight counties within Washington and the Province of British Columbia in Canada. Washington State Ferries does not have an ORCA customer service office available to sell passes. www.wsdot.wa.gov/ferries 800-843-3779

ORCA Regional Call Center

ORCA Regional Call Center 888-988-6722 TTY Relay: 711 Non English:800-823-9230 Regular business hours are Monday - Friday, 8 am to 5 pm. Closed weekends and holidays. For email correspondence: contactus@orcacard.com Emails will be responded to within 2 to 3 business days.

Sound Transit

Sound Transit provides public transportation services throughout King, Pierce and Snohomish counties. Sound Transit does not have an ORCA customer service office available to sell passes. www.soundtransit.org 888-889-6368 TTY Relay: 711

Everett Transit

Everett Transit provides public transportation services throughout the city of Everett. Everett Station ET Customer Service Center (located on the south side) 3201 Smith Avenue 425-257-7777 Monday - Friday 7:30 am to 6:30 pm www.everetttransit.org Rider information: 425-257-7777 TTY: 425-257-7778 Mall Station* 1330 SE Everett Mall Way, Everett Open the last 5 business days of each month: 8:30 am to 5:30 pm (closed 12:30 pm - 1:30 pm for lunch) *New Youth or RRFP cards not available at this location. College Station Customer Service Center Closed until further notice.

King County Metro Transit

King County Metro Transit provides public transportation services throughout King County. King Street Center 201 S. Jackson St. Seattle, WA Monday - Friday 8 am to 5 pm Closed on holidays Westlake Customer Stop Downtown Seattle Transit Tunnel Westlake Station (west end on the Mezzanine near Macy's) Seattle Open the last 4 and first 4 business days of each month. Closed on remaining days and holidays. Disabled or Temporary Regional Reduced Fare Permits not available at Westlake. Senior permits are available. http://metro.kingcounty.gov Rider information: 206-553-3000 TTY Relay: 711

Community Transit

Community Transit provides public transportation services throughout Snohomish County. Lynnwood Transit Center Community Transit RideStore 20110 46th Avenue W Lynnwood 425-348-2350 Monday-Friday: 7 am to 6 pm Closed: Saturday, Sunday and holidays www.communitytransit.org Rider information: 425-353-7433 800-562-1375 TTY: 711

Kitsap Transit

Kitsap Transit provides public transportation services throughout Kitsap County. Bremerton Customer Service Office (in the Bremerton Transportation Center building) 10 Washington Avenue Bremerton Local: 360-377-2877 From Poulsbo: 360-697-2877 Long Distance: 800-501-7433 Fax: 360-475-0823 E-mail: kitsapride@kitsaptransit.com Hours of Operation: Bremerton Transportation Center (Ferry Terminal) Monday thru Friday - 6 am to 7 pm Saturday - 8 am to 4 pm Call Center Monday thru Friday - 6 am to 7 pm Saturday - 8 am to 4 pm Reduced Fare ORCA Cards are available at the Customer Service Office - Monday through Friday 6 am to 6:30 pm and Saturday - 8 am to 3:30 pm.

ORCA To-Go

Getting an ORCA card is easier than ever with ORCA To-Go. Staff will come to your community and you can: ****Buy a new card - adult, youth, senior, or disabled ORCA cards ****Add E-purse or passes to any ORCA card ****Register your card and check card balances Schedule a visit now at 844-212-1313 or email at: ORCAToGo@soundtransit.org ORCAToGo@Kitsaptransit.org ORCAToGo@Kingcounty.org