Skip to main content., navigation, translations

ORCA - One Regional Card for All
Forgot login?

Customer Service

Pierce Transit

Pierce Transit provides public transportation services throughout Pierce County. Bus Shop Tacoma Dome Station 505 East 25th Street, Tacoma Monday-Friday 7 am to 6 pm www.piercetransit.org Rider information: 253-581-8000 800-562-8109 / TTY: 711

Washington State Ferries

Washington State Ferries serves eight counties within Washington and the Province of British Columbia in Canada. Washington State Ferries does not have an ORCA customer service office available to sell passes. www.wsdot.wa.gov/ferries 800-843-3779

ORCA Regional Call Center

ORCA Regional Call Center 888-988-6722 / TTY Relay: 711 Non English: 800-823-9230 Monday - Friday, 8 am to 5 pm. Closed weekends and holidays. For email correspondence: contactus@orcacard.com Emails will be responded to within 2 to 3 business days.

Sound Transit

Sound Transit provides public transportation services throughout King, Pierce and Snohomish counties. Sound Transit does not have an ORCA customer service office available to sell passes. www.soundtransit.org 888-889-6368 / TTY Relay: 711

Everett Transit

Everett Transit provides public transportation services throughout the city of Everett. Everett Station ET Customer Service Center (located on the south side) 3201 Smith Avenue, Everett Monday - Friday 7:30 am to 6:30 pm www.everetttransit.org Rider information: 425-257-7777 / TTY: 711 Mall Station* 1330 SE Everett Mall Way, Everett Open the last 5 business days of each month: 8:30 am to 5:30 pm (closed 12:30 pm - 1:30 pm for lunch) *New Youth or RRFP cards not available at this location.

King County Metro Transit

King County Metro Transit provides public transportation services throughout King County. King Street Center 201 S. Jackson St., Seattle Monday - Friday 8:30 am to 4:30 pm Closed on holidays Westlake Customer Stop Downtown Seattle Transit Tunnel, Seattle Westlake Station (west end on the Mezzanine near Macy's) Open the last 4 and first 4 business days of each month. Closed on remaining days and holidays. Disabled or Temporary Regional Reduced Fare Permits not available at Westlake. Senior permits are available. metro.kingcounty.gov Rider information: 206-553-3000 / TTY Relay: 711

Community Transit

Community Transit provides public transportation services throughout Snohomish County. Lynnwood Transit Center Community Transit RideStore 20110 46th Avenue W, Lynnwood 425-348-2350 Monday-Friday 7 am to 6 pm Closed Saturday, Sunday and holidays communitytransit.org Rider information: 425-353-7433 800-562-1375 / TTY:711

Kitsap Transit

Kitsap Transit provides public transportation services throughout Kitsap County. Bremerton Customer Service Office (in the Bremerton Transportation Center building) 10 Washington Avenue, Bremerton Hours of Operation: Bremerton Transportation Center (Ferry Terminal) Monday thru Friday - 6 am to 7 pm Saturday - 8 am to 4 pm Call Center Monday thru Friday - 6 am to 7 pm Saturday - 8 am to 4 pm Reduced Fare ORCA Cards are available at the Customer Service Office - Monday through Friday 6 am to 6:30 pm and Saturday - 8 am to 3:30 pm. kitsaptransit.com Local: 360-377-2877 From Poulsbo: 360-697-2877 Long Distance: 800-501-7433 Fax: 360-475-0823 E-mail: kitsapride@kitsaptransit.com

ORCA To-Go

Getting an ORCA card is easier than ever with ORCA To-Go. Staff will come to your community and you can: ****Buy a new card - adult, youth, senior, or disabled ORCA cards ****Add E-purse or passes to any ORCA card ****Register your card and check card balances Schedule a visit now at 844-212-1313 or email at: ORCAToGo@soundtransit.org ORCAToGo@kitsaptransit.org ORCAToGo@kingcounty.gov