Benefits of Card Registration
Although registering your ORCA card is not required, registration does offer balance protection and many benefits, including:
- Balance protection. By registering your ORCA card, you receive balance protection. If your registered card is lost, stolen or damaged, login to your My ORCA Account and report it immediately. Or contact ORCA Customer Service. Your ORCA card will be replaced and the lost value restored, subject to ORCA Terms of Use. You will be charged a replacement fee for the new card.
- Autoload. As a registered card holder, you can set up an Autoload to automatically add E-purse or a pass product to your ORCA card. When the pass expires or the card’s E-purse balance reaches zero the Autoload you selected automatically adds that product to your card. A Visa or MasterCard credit card is required. Set up Autoload now.
- My ORCA Account. Opening an online account gives you a username and password to monitor your registered card
on the My ORCA page. You can:
- View the transportation products stored on your card. For example, you can check the remaining amount of E-purse or the validity period of your regional pass or agency pass.
- View the transaction history of your card, including when transit products were added to your card and when fare was deducted.
- Purchase additional ORCA cards for others, such as a spouse, child or employee.
- Report a lost, stolen or damaged card.
Your registration information is stored in a central database only – not on the ORCA card itself.
If your card was provided by your employer or other organization, your card registration benefits may be different. Please contact the representative who provided your card.
Youth cards can only be registered by an adult. ORCA websites and any ORCA customer services that require personal identifying information are not intended for minors, and we will not accept or request information from individuals we know to be under 18.
To register your card, click here.
